Email Marketing

Keep customers close. Turn interest into business.

Email is still one of the highest-return marketing channels going — when it's done well. We plan, build and manage email marketing that keeps your audience warm and your pipeline moving.

Tell Us What You Need

Tell us what you're working on and we'll come back with honest advice and a clear next step — no sales pitch, no obligation.

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What We Do

Everything you need, nothing you don’t.

Email Strategy & Planning

A clear plan for how to use email — what to send, to whom, how often and what you're trying to achieve.

Newsletter Design & Copywriting

Regular newsletters that people actually read — informative, well-written, on-brand and sent consistently.

Automated Welcome Sequences

A well-timed welcome sequence that introduces your business and moves new subscribers towards taking action.

Nurture & Drip Campaigns

Automated sequences that educate, engage and convert — running in the background, 24 hours a day.

Promotional Campaigns

Targeted campaigns around product launches, seasonal offers, events and anything else worth making noise about.

List Building & Growth

Strategies to grow your email list with the right people — through lead magnets, landing pages and opt-in forms.

Segmentation & Personalisation

Making sure the right messages reach the right people through smart segmentation.

Platform Setup & Migration

Getting you set up on the right platform — Mailchimp, HubSpot, Klaviyo — or migrating your existing lists safely.

Analytics & A/B Testing

Tracking opens, clicks and conversions — and using that data to improve with every send.

Client Testimonials

"

Coalface is the kind of partner every business hopes to find — creative, reliable and seriously versatile. From design and brand work to more technical marketing support, the standard stays high throughout.

The detail, care and creativity show in every project. They bring fresh thinking, strong execution and a way of working that makes the whole process feel straightforward.

Chris Sheen
Chris Sheen
Director of Social, Celonis
"

Highly experienced, focused and dependable. I've worked with Phil across several campaigns and the quality of thinking and delivery has always stood out.

Easy to work with, full of good ideas and always focused on getting the job done properly. Coalface would be a real asset to any business that wants marketing support without the fuss.

Alan Scott
Alan Scott
Commercial Director, Hive HR
"

One of the standout clients I worked with — always looking for ways to improve, test new ideas and make campaigns work harder.

They never settle for repeating the same thing. There's always fresh thinking, a clear plan and a genuine focus on doing better work each time.

Mohammed Kibria
Mohammed Kibria
Social Media Planner, X (Twitter)
"

Coalface brings together clear thinking and strong execution in a way that's rare. They understand how to make a business look better, communicate better and market itself properly.

The work is sharp, practical and always focused on what matters most. Exactly the kind of support a growing business needs.

Margot Mazur
Margo Mazur
Marketing, Stripe
"

As a design-led studio ourselves, our standards are high — and Coalface absolutely delivered. The work is thoughtful, well-made and grounded in what the business actually needs.

What stands out is the balance of creativity and practical thinking. They don't just make things look good — they make them work harder too.

Davy Bell
Davy Bell
Founder, Coffee Design

Ready To Get Started?

Start with a straightforward conversation.

Tell us where your business is now, what you need help with, and what's not working. We'll come back with honest advice — no obligation.

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